Shipping & Returns

 

Each piece is made to order, with love, care and attention to detail. There is a beautiful handmade process of cutting, burnishing and hand stitching that takes up to two weeks for completion. I ask that you allow this time for your bag to go through this process, I want you to have a bag that last for many years to come.

Shipping Domestic

USPS will be the shipping medthod. Please email me for any special request.

I do not refund for lost or stolen packages but you can request insurance by contacting me before mailing out package.

I am not responsible for items not received due to an incorrect address.

US orders are shipped through the US postal service via Priority Mail with delivery confirmation, which normally takes 2-3 days.

Shipping International

All international orders are shipped via USPS First Class Mail. This gives you a tracking number and 7-20 days in transit. This is the best international shipping method for the cost. 
***All additional fees and taxes are the responsibility of the customer***

I do not refund for lost or stolen packages but you can request insurance by contacting me before mailing out package.

I am not responsible for items not received due to an incorrect address.
 

Returns

If you are not happy with your purchase, please let me know ASAP
Returns for a refund of the purchase price accepted 5 days after you receive your item. Item must be in original, unused condition in order to return it. 
Buyer will not receive refund until item is received back into inventory.
Buyer is responsible for the cost of the return shipping.